Customer Service Representative,

Bi-Lingual (Part Time)

Position Overview

Looking for a job that provides meaningful work and competitive compensation? Consider a position with Insurance Cleveland Agency, an independent agency.


Speaks Ukrainian and English while performing administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills, Internet research abilities and strong communication skills are required. Other activities could include:

  • Develop Leads
  • Schedule appointments
  • Identify client needs.
  • Market appropriate products and services
  • Establish client relationships and follow up with clients, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can included responding to inquiries regarding
  • insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
  • And more.


One or more years of college education or relevant work experience. Work or educational experience must include:

  • Bi-Lingual (Ukrainian and English)
  • Customer service, sales and/or influencing others
  • Excellent interpersonal skills
  • Fast paced and changing environment
  • Multitasking and time management
  • Effective communication, verbally and in writing
  • Computer skills
  • Must be dependable and have pride in getting work done accurately and timely

If you are motivated to succeed and can see yourself in this role, please email your cover letter and resume to

We will follow up with you on the next steps in the interview process.


Parma, OH


Our office is open Monday – Friday 9 am – 2 pm. Must live within 15 miles of the Parma, Ohio office.

Pay Rate:

$12.50 per hour depending on experience.

Reliable Insurance Solutions For Any Purpose

Insurance Cleveland currently offers a wide variety of coverage options for you and your family. Please take some time to learn more about some of the options we currently offer below.

Start With a Free Quote

Complete the form below to get an online Insurance Quote from multiple companies and SAVE!